Customer Service Representative – Remote

Responsibilities:

• Handle customer inquiries and resolve issues via phone, email, or chat.
• Provide product or service information to customers.
• Process orders and handle billing inquiries.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure a positive customer experience.

Requirements:

• High school diploma or equivalent.
• Previous customer service experience is preferred.
• Strong communication skills and problem-solving abilities.
• Ability to work independently in a remote environment.
• Proficiency with customer service software and tools.