Customer Service Representative

Key Responsibilities:

  • Respond to customer queries via phone, email, or chat.
  • Resolve complaints and ensure customer satisfaction.
  • Maintain accurate records of interactions and transactions.
  • Provide product and service information to customers.
  • Collaborate with other departments to resolve issues.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and problem-solving skills.
  • Proficiency in using customer service software.
  • Ability to remain calm under pressure.
  • Previous experience in a customer service role is preferred.
Job Type: Full Time
Job Location: Dubai

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