Key Responsibilities:
- Respond to customer queries via phone, email, or chat.
- Resolve complaints and ensure customer satisfaction.
- Maintain accurate records of interactions and transactions.
- Provide product and service information to customers.
- Collaborate with other departments to resolve issues.
Qualifications:
- High school diploma or equivalent.
- Strong communication and problem-solving skills.
- Proficiency in using customer service software.
- Ability to remain calm under pressure.
- Previous experience in a customer service role is preferred.
Job Type: Full Time
Job Location: Dubai