Customer Service Representative

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat.
• Resolve issues and process orders efficiently.
• Maintain records of customer interactions.
• Provide accurate product or service information.
• Ensure customer satisfaction and escalate issues when needed.

Qualifications:

• Previous experience in customer service.
• Strong communication and problem-solving skills.
• Ability to multitask and work under pressure.
• Proficiency in CRM software is a plus.