Call Center Agent

Responsibilities:

• Handle inbound and outbound calls professionally.
• Resolve customer inquiries, complaints, and service issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets and adhere to company policies.
• Collaborate with team members to improve service delivery.

Qualifications:

• High school diploma or equivalent.
• Excellent verbal communication and active listening skills.
• Proficiency in computer systems and CRM software.
• Quiet home workspace and stable internet connection.