Call Center Agent

Job Description:
Join our team as a Call Center Agent, providing excellent customer service and resolving inquiries via phone.

Responsibilities:

  • Handle incoming and outgoing calls professionally.
  • Address customer queries and provide solutions.
  • Document call details in the system.
  • Follow up on unresolved issues promptly.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Previous customer service experience is a plus.
Job Type: Full Time
Job Location: Toronto

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