Customer Service Representative (Remote)

Responsibilities:

• Provide customer support via phone, email, and chat channels.
• Resolve customer inquiries and document interactions in the CRM system.
• Escalate complex issues to the appropriate team when needed.
• Maintain a high level of professionalism and customer satisfaction.

Requirements:

• High school diploma or equivalent.
• Excellent communication and active listening skills.
• Prior customer service experience preferred.
• Ability to work remotely with a stable internet connection.