Key Responsibilities:
- Answer customer inquiries via phone, email, and chat.
- Provide accurate information and resolve customer issues.
- Record and document all interactions in the system.
- Escalate complex cases to the appropriate team.
Required Qualifications:
- High school diploma or equivalent.
- Prior customer service experience preferred.
- Strong communication skills and problem-solving abilities.
- Ability to work well in a fast-paced environment.
Job Type: Full Time
Job Location: Toronto